Complaints procedure
📬 Complaints Procedure – May Mays
At May Mays, we do our utmost to make sure you are happy with your order. However, sometimes things can go wrong. Don't worry: we are happy to help.
📧 File a complaint
Do you have a complaint? Send us an email at info@maymays.nl and include:
-
your order number
-
a clear description of your complaint
We aim to provide a substantive response to your complaint within 14 days.
⚖️ Unable to reach a solution together?
If we are unfortunately unable to reach a solution together, you can submit your dispute for mediation via WebwinkelKeur:
👉 WebwinkelKeur Dispute Mediation
Blog posts
Packing a diaper bag: the complete checklist (+ our Teddy diaper bag)
What should be in a diaper bag? Our complete checklist for a day out with your little one, plus tips to keep your bag organized.
Read more
Sinterklaas gift with name: 8 ideas for the shoe
Looking for a shoe gift that will actually be used? 8 personalized Sinterklaas gifts for babies, toddlers, older siblings and mums 🎁
Read more
Gift for an older brother or sister at birth: 10 sweet ideas
A baby is on the way, but big brother or sister is important too. 10 sweet gift ideas so that the eldest also feels extra special 🤍
Read more
