Complaints procedure
📬 Complaints Procedure – May Mays
At May Mays, we do everything we can to make you happy with your order. However, sometimes things can go wrong. Don't worry: we're here to help you.
📧 Report a complaint
Do you have a complaint? Send us an email at info@maymays.nl and include:
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your order number
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a clear description of your complaint
We aim to respond to your complaint within 14 days with a substantive answer.
⚖️ Not able to reach a solution together?
If we cannot resolve it together, you can submit your dispute for mediation via WebwinkelKeur:
👉 WebwinkelKeur Dispute Mediation
Blog posts
How to Attach a Pacifier Cord: 2 Ways Explained (With Tips)
Attaching a pacifier clip may seem simple, but we still get a lot of questions about it. For example:“It feels a bit tight, is that normal?” or “How do I attach it properly?” In this blog, we expla...
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How do you clean a pacifier clip and teether? (Explained safely and simply)
A pacifier clip and teething ring cleaning is important for your baby’s hygiene. These products are used daily and often come into contact with the mouth, hands, and various surfaces. But how do yo...
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Teething Ring with Name – Safe, Personal, and Essential for Teething
A teething ring with a name is a must-have for babies who are teething. It not only helps to soothe their sore gums but is also a personal and stylish baby accessory.
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