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Complaints procedure

📬 Complaints Procedure – May Mays

At May Mays, we do everything we can to make you happy with your order. However, things can sometimes go wrong. Don't worry: we are happy to help you.

📧 File a complaint

Do you have a complaint? Send us an email at info@maymays.nl and include:

  • your order number

  • a clear description of your complaint

We aim to provide a substantive response to your complaint within 14 days.

⚖️ Haven't reached a solution together?

If we are unexpectedly unable to reach a solution together, you can submit your dispute for mediation via WebwinkelKeur:
👉 WebwinkelKeur Dispute Mediation